Change font size
It is currently Mon Dec 16, 2019 2:38 am


Post a new topicPost a reply Page 1 of 1   [ 7 posts ]
Author Message
PostPosted: Wed Nov 20, 2019 11:26 am 

Joined: Wed Nov 20, 2019 11:07 am
Posts: 4
I have recently started having the issue that whenever I plug in a Kinect V2 while iPi recorder is open, my PC will completely reboot. This has not always been the case on my PC. Back when I started using iPi recorder, everything worked fine. The issue first happened in version 4.4.4.81, but I have found that the same thing happens in version 4.2.0.70. Also, Kinect studio works fine, so the problem does not seem to be related to the Kinect V2 SDK.

Here is exactly what happens. I have replicated this result 5 times without fail:
iPi recorder works normally as long as no Kinect is plugged in. As soon as a sensor is connected, however, the program will refresh to load the new device, crash, and send the computer into a restart. The same thing occurs if iPi recorder is opened while a Kinect is already connected. In the older version that I tried, refreshing was not automatic, so nothing changed until I hit the refresh button, after which the same restart happened.

Here are my system specs:
Windows 10
Intel i5
Nvidia GTX 1060 3gb
8gb RAM

Any advice would be greatly appreciated, thanks!


Top
 Profile  
 
PostPosted: Thu Nov 21, 2019 2:28 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2159
Location: Moscow, Russia
Hi

What is the exact version number of Windows? You can find it in the trace window of iPi Recorder (icon in the top-right corner).

Does iPi Recorder show a crash report window before sending the PC into reboot? If so, please send the contents displayed. Otherwise check application logs in Windows Event Viewer for events related to crashes of iPiRecorder.exe.

Try to use libfreenect drivers instead of Kinect SDK v2 for working with Kinect in iPi Recorder.
http://docs.ipisoft.com/Multiple_Kinects_v2_on_a_Single_PC


Top
 Profile  
 
PostPosted: Thu Nov 21, 2019 12:56 pm 

Joined: Wed Nov 20, 2019 11:07 am
Posts: 4
Here is what was in the trace window:

iPi Recorder 4.2.0.70

OS: Microsoft Windows NT 10.0.18362.0 (64 bits)
.NET: 4.7.2.528040
CPU count: 4
GC: workstation (Interactive)
Running in 64 bits

iPi Recorder never showed a crash report, and I was not able to find a mention of iPi Recorder in Event Viewer. However, I have found critical events for every time the system crashed, with the description "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." Here are the full event details:

- EventData

BugcheckCode 30
BugcheckParameter1 0xffffffffc0000005
BugcheckParameter2 0xfffff807433eb397
BugcheckParameter3 0x0
BugcheckParameter4 0x18
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 41
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 2
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0


Top
 Profile  
 
PostPosted: Sat Nov 23, 2019 3:06 pm 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2159
Location: Moscow, Russia
Have you tried using libfreenect which I referenced in previous post?
Also you may first try disabling all other camera types in iPi Recorder.


Top
 Profile  
 
PostPosted: Thu Nov 28, 2019 9:13 am 

Joined: Wed Nov 20, 2019 11:07 am
Posts: 4
I uninstalled the Microsoft Kinect drivers and made sure only libfreenect usbdk was installed. I also disabled all camera types other than Kinect using libfreenect. Once I plugged in a sensor, the same exact thing happened.


Top
 Profile  
 
PostPosted: Thu Nov 28, 2019 9:35 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2159
Location: Moscow, Russia
Actually, I meant leaving only Microsoft Kinect 2 active (which uses Kinect SDK).
Also please check libfreenect with libusbK driver.


Top
 Profile  
 
PostPosted: Thu Nov 28, 2019 2:41 pm 

Joined: Mon May 27, 2019 8:19 pm
Posts: 55
hello ,Mr boss ,if not the common issues ,you can not care about it ,because ,never happen this accident (crash and reboot computer),in my opinion ,maybe something wrong about his computer ,not software ,because we never happen this。


Top
 Profile  
 
Display posts from previous:  Sort by  
Post a new topicPost a reply Page 1 of 1   [ 7 posts ]


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Powered by phpBB® Forum Software © phpBB Group
610nm Style by Daniel St. Jules of Gamexe.net