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PostPosted: Tue Mar 24, 2015 6:39 pm 

Joined: Tue Mar 24, 2015 6:24 pm
Posts: 1
I installed iPi Mocap 3 Studio for the first time.
But, the application has crashed when launch it.

This is log of message dialog.

_/_/_/ FROM HERE _/_/_/

iPi Mocap Studio version 3.1.2.177 []

ENVIRONMENT
OS: Microsoft Windows NT 6.1.7601 Service Pack 1 (64 bits)
.NET: 4.0.30319.34209
CPU count: 4
GPU Information:
NVIDIA GeForce GTX 660 Ti (VendorID=10DEh, DeviceID=1183h, SubsystemID=841F1043h, Revision=A1h)
Primary: yes, Integrated: no, Compatible: yes, DirectX 10: no, Used: yes
Memory: 1.9 GB dedicated video + 0 B dedicated system + 2.0 GB shared system
Outputs: (1680x1050@60 R8G8B8A8_UNorm)

PROCESS
GC: Workstation (Interactive)
Running in 64 bits

EXCEPTION
System.InvalidOperationException: ディスパッチャーの処理は中断されていますが、メッセージは処理されています。
場所 System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
場所 MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
場所 MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
場所 System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
場所 MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

_/_/_/ END OF LOG _/_/_/

- I tried these things.
1.Uninstall them and re-install.
2.Update video card driver.
3.Check monitor dpi (1680x1050)
4.Disable on-board video card.

But end to same result.


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PostPosted: Thu Apr 09, 2015 5:21 am 

Joined: Thu Apr 09, 2015 5:17 am
Posts: 13
Exact same problem, have you found a fix yet


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PostPosted: Thu Apr 09, 2015 9:42 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2059
Location: Moscow, Russia
The workaround that was found to this particular issue is to change the resolution of a display.


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PostPosted: Thu Apr 09, 2015 1:44 pm 

Joined: Thu Apr 09, 2015 5:17 am
Posts: 13
I will true this now, what display did you use


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PostPosted: Thu Apr 09, 2015 1:56 pm 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2059
Location: Moscow, Russia
Try all reasonable resolutions that your display and video card support.


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PostPosted: Thu Apr 09, 2015 3:12 pm 

Joined: Thu Apr 09, 2015 5:17 am
Posts: 13
None of my resolutions worked, it still crashes.


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PostPosted: Fri Apr 10, 2015 1:27 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2059
Location: Moscow, Russia
Then probably you have the other issue and not exactly the same as you claim.

Do you get any error message when starting Mocap Studio?
Look in Event Viewer for errors related to iPiMocapStudio.exe.
Also check the log file %TEMP%\iPiMocapStudio3.log.
Please provide all that you have from the above.

Have you also tried:
  • Updating the video drivers
  • Uninstalling and installing Mocap Studio again


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PostPosted: Fri Apr 10, 2015 1:33 pm 

Joined: Thu Apr 09, 2015 5:17 am
Posts: 13
Fixed it, had to delete some of the files in ipi, then do a repair.


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