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PostPosted: Wed May 13, 2015 2:57 am 

Joined: Wed May 28, 2014 6:50 am
Posts: 2
here is my error message..

please help :)

NVIRONMENT
OS: Microsoft Windows NT 6.3.9600.0 (64 bits)
.NET: 4.0.30319.34014
CPU count: 8
GPU Information:
Intel(R) HD Graphics 4600 (VendorID=8086h, DeviceID=412h, SubsystemID=85341043h, Revision=6h)
Primary: yes, Integrated: yes, Compatible: yes, DirectX 10: no, Used: yes
Memory: 32 MB dedicated video + 0 B dedicated system + 1.7 GB shared system
Outputs: (1920x1080@60 R8G8B8A8_UNorm)

PROCESS
GC: Workstation (Interactive)
Running in 64 bits

EXCEPTION
System.ArithmeticException: Function does not accept floating point Not-a-Number values.
at System.Math.Sign(Single value)
at SharpDX.Quaternion.Slerp(Quaternion& start, Quaternion& end, Single amount, Quaternion& result)
at iPiLib.CharacterAnimation.Pose3D.Slerp(Pose3D pose1, Pose3D pose2, Single amount)
at #=qG95i1lu2zHhFN5YZk9yn0XmEeq8a0iSMN_aFT_vzECJKr_VEwkLWZNU0yJDaMEB7.#=q3JJs53$m91lqRRpLTbikaiqGoDBkNvjjRTR$2$_l7F0=(Int32 #=qpDr88aBzBrmiBqHrA9nzkA==, Boolean #=qtjT74C7Tip1YayEH7X5LLQ==, #=qlfiSARJxOChlv_orYuq$rrAqJ_lT58oKk2tY9mwnKgLD3Lz2_cYBMmVzTky5SCFM #=qHQX2L5Xp8OUChx$KCaWpjQ==)
at #=qkBB4zeQSar3Xqa$np2rsO0wgLPBDPWQKX3$eXr3wFaUgEovTm6iPcKRG7CyOJUwseySEvi_5w2kQpIJh$fNTeA==.#=q3JJs53$m91lqRRpLTbikaiqGoDBkNvjjRTR$2$_l7F0=()
at #=qu4v0PhPa7q7GfnyAvDZIyTUfRPS6aUS_3OUMXeMmIp6bLIgu3iZqRszDlPK14VE53LCtn3yj2_MM07dls693rQ==.#=qh$8T9qIQxntfaMpg$hBIEdWdBobpYAKuqlAPbynXzyc=(Object #=qBe9SBKgkN2E14Xfj83dXSA==, EventArgs #=q_45ZGvbP0JE6eTJLY_cCWQ==)
at #=qvnlt$$iDv4bF9Amuh7LAI5OK1qd34X6yucxCBUXF1j7GwavJA9irpAm0JNrhYauqtD8l4RtkDZu3zFowSuuG3g==.#=qT$zZ5K1WmrEHgK6rzatE_ZnNbS0Pj7NzfWm_gVzBq5U=(Object #=qBe9SBKgkN2E14Xfj83dXSA==, EventArgs #=q_45ZGvbP0JE6eTJLY_cCWQ==)
at #=qpkgqha5yyY2IVxVIUrHDgQ2BlZWVIyyCf0RZ_Ec7S_KrzwjL8jgKiGBio4Xm8U7nFRINrfYG1Rkvmvl1YD6buw==.#=qT$zZ5K1WmrEHgK6rzatE_ZnNbS0Pj7NzfWm_gVzBq5U=(Object #=qBe9SBKgkN2E14Xfj83dXSA==, EventArgs #=qGk0csKjhNtkoUQWqQ5kyWg==)
at #=qtgQSEod2XnArdNkEnLqRlGVTev9feuUXMXiKpFX0TashIuuMSdSG3GZWZqB5_H7y.#=qqc5DTQAEHHlMsmy7U5YXWg==()
at #=qtgQSEod2XnArdNkEnLqRlGVTev9feuUXMXiKpFX0TashIuuMSdSG3GZWZqB5_H7y.#=qL1g5uRmB1okWBL2xoebTHQ==()
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)


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PostPosted: Wed May 13, 2015 4:19 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2085
Location: Moscow, Russia
Hello

Does this error occur on a specific project, or on many/all ones?
Does it help if you change tracking settings, ROI edges?


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PostPosted: Fri May 15, 2015 12:26 am 

Joined: Wed May 28, 2014 6:50 am
Posts: 2
Hi, Thanks for the quick reply.

Actually, what happens is that the bones and actor doesnt appear. If i restart the program 100 times, maybe only around 5 times does the program open with the bones (actor)

If i try to track with out the bones it crashes..


Ive tried all setting.. installed to ipisoft 3 on 4 different computers. same issue. Was not an issue with the older version.

I use a kinect camera.

Kind regards,

Bjorn


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PostPosted: Mon May 18, 2015 6:47 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2085
Location: Moscow, Russia
We confirm that there is an issue with Intel graphics. We are working on the fix.
Possible workarounds for you.
  • Use another PC with discrete graphics if you have such opportunity.
  • Try previous releases of Mocap Studio (you can find them on this page). We suspect that this issue was introduced recently.


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PostPosted: Wed Jun 17, 2015 4:10 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2085
Location: Moscow, Russia
Please check the latest release 3.2.2.189 of Mocap Studio. It contains (at least partial) fix to this issue.


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