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 Post subject: Cannot Deactivate
PostPosted: Mon Jun 19, 2017 7:26 am 

Joined: Mon Jun 19, 2017 7:20 am
Posts: 2
Hello,
i am trying to deactivate the license from my computer, but i can't find the menu or button to do it.

I am checking in help/Manage Licenses/main.

I can only neter a license key or cancel.

Thanks


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 Post subject: Re: Cannot Deactivate
PostPosted: Tue Jun 20, 2017 1:36 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 1940
Location: Moscow, Russia
Hi
Are you sure you've activated the license on this PC previously?
Maybe you have a license for v2 and try to deactivate in recently installed v3?
Please send your license key to our tech support email. We'll check its state on the server.


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 Post subject: Re: Cannot Deactivate
PostPosted: Wed Jun 21, 2017 7:33 am 

Joined: Mon Jun 19, 2017 7:20 am
Posts: 2
vmaslov wrote:
Hi
Are you sure you've activated the license on this PC previously?
Maybe you have a license for v2 and try to deactivate in recently installed v3?
Please send your license key to our tech support email. We'll check its state on the server.


I did not mention i am using a trial version of the software. Where can i find the trial license key?

Thanks


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 Post subject: Re: Cannot Deactivate
PostPosted: Fri Jun 23, 2017 7:27 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 1940
Location: Moscow, Russia
Ah, I see.
Trial cannot be deactivated. If you wanna try on another PC, you can do this freely.


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