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PostPosted: Fri Feb 02, 2018 8:19 am 

Joined: Fri Feb 02, 2018 8:12 am
Posts: 7
I just bought 3 PS Moves for Hand, Head Tracking.

When I plug USB cable(Micro 5pin), Windows does recognize PS Move. But iPi recorder doesn't.

Devices are fully charged, and model name is CECH-ZCM2G.


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PostPosted: Fri Feb 02, 2018 8:44 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2004
Location: Moscow, Russia
Hi
Did you run the pairing procedure to connect PS Moves with the Bluetooth adapter in your PC?
http://docs.ipisoft.com/Motion_Controllers#Recording


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PostPosted: Fri Feb 02, 2018 8:50 am 

Joined: Fri Feb 02, 2018 8:12 am
Posts: 7
vmaslov wrote:
Hi
Did you run the pairing procedure to connect PS Moves with the Bluetooth adapter in your PC?
http://docs.ipisoft.com/Motion_Controllers#Recording



Yes I've tried with my laptop, bluetooth turned on. Pairing window pops up and I connected via USB and pressed PS button, software doesn't recognize that.


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PostPosted: Fri Feb 02, 2018 9:01 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2004
Location: Moscow, Russia
The pairing dialog goes through the following stages:
  • Seeks for a Bluetooth adapter
  • Asks to connect PS Move via USB
  • Asks to disconnect PS Move from USB
  • Asks to press the PS button continuously until it detects a new PS Move device
  • Reports successful pairing
Please clarify at what stage you're stuck?


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PostPosted: Fri Feb 02, 2018 9:19 am 

Joined: Fri Feb 02, 2018 8:12 am
Posts: 7
vmaslov wrote:
The pairing dialog goes through the following stages:
  • Seeks for a Bluetooth adapter
  • Asks to connect PS Move via USB
  • Asks to disconnect PS Move from USB
  • Asks to press the PS button continuously until it detects a new PS Move device
  • Reports successful pairing
Please clarify at what stage you're stuck?


Second stage. Software does not recognize USB.


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PostPosted: Fri Feb 02, 2018 9:36 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2004
Location: Moscow, Russia
Please attach here a trace log from iPi Recorder after trying the pairing procedure. Press a button in the top-right corner of the main window to access the trace log.

Also, try to locate PS Move connected via USB in Windows Device Manager and get its Device Instance Path. I've attached a screenshot of how my PS Move looks like in the Device Manager (use View > Devices by Connection command to switch to this grouping of devices). It is an USB Input Device with 3 sub-devices.


Attachments:
PS Move in Device Manager.png
PS Move in Device Manager.png [ 169.04 KiB | Viewed 1103 times ]
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PostPosted: Fri Feb 02, 2018 9:44 am 

Joined: Thu Sep 04, 2014 9:47 am
Posts: 812
Location: Florida USA
...

You are pairing through iPi Recorder correct, you don't pair them through Windows.

When Recorder is open, click the add controller button on the left side of the top ribbon and it should ask you to connect your controller to USB cable, then ask to remove it and keep pressing the PS button until paired, (solid red light)

Note that PS4 Moves do not contain a magnetometer, so another step to acknowledge this in iPi will be asked on-screen.

...


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PostPosted: Fri Feb 02, 2018 9:55 am 

Joined: Fri Feb 02, 2018 8:12 am
Posts: 7
vmaslov wrote:
Please attach here a trace log from iPi Recorder after trying the pairing procedure. Press a button in the top-right corner of the main window to access the trace log.

Also, try to locate PS Move connected via USB in Windows Device Manager and get its Device Instance Path. I've attached a screenshot of how my PS Move looks like in the Device Manager (use View > Devices by Connection command to switch to this grouping of devices). It is an USB Input Device with 3 sub-devices.


Attachments:
trace_20180203_015001.txt.gz [1.56 KiB]
Downloaded 39 times
mmc_2018-02-03_01-52-38.png
mmc_2018-02-03_01-52-38.png [ 43.94 KiB | Viewed 1101 times ]
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PostPosted: Fri Feb 02, 2018 10:26 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2004
Location: Moscow, Russia
Thanks for the data provided. It seems that your PS Move has different product ID for USB device.
We'll provide you a special build of iPi Recorder within a few days. It will look for this new product ID as well.
Good if it works for you. Otherwise we'll need to get the same model of PS Move and test it with iPi Recorder more thoroughly.


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PostPosted: Fri Feb 02, 2018 10:33 am 

Joined: Fri Feb 02, 2018 8:12 am
Posts: 7
vmaslov wrote:
Thanks for the data provided. It seems that your PS Move has different product ID for USB device.
We'll provide you a special build of iPi Recorder within a few days. It will look for this new product ID as well.
Good if it works for you. Otherwise we'll need to get the same model of PS Move and test it with iPi Recorder more thoroughly.


Thank you very much. You saved my portfolio.


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