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1/So we get updates within the same major version. OK, that's logical. But, everyone would wonder when the next major version will come... ? I'm not asking for a precise time ; I guess it will be decided feature-wise. So maybe somewhere on your roadmap, you have a rough idea of when it will be time to go 2.x ?
Now we assume that we can release new major versions no more frequently than once a year. To be more specific: in the next six months we plan to develop the current version, ie 1.x.
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Of course you'll make cheaper upgrades for previous 1.x users, right ;)
Sure
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2/Speaking of roadmap, maybe a sticky in the forums with some (not all, of course) gathered infos on what is scheduled, so we don't request it every time... ?
We cann't publish the hole roadmap because of high risk concerning research items (not all of our ideas work fine...). In order to clarify the near future, I can say that now among the highest priorities we have the following tasks:
- further improve the quality and accuracy of tracking
- some GUI issues
- FBX support
- props support
- 6 cameras version
- user guides
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3/I guess it's still a lot, you must be a small team, but do you guys know what support options will be available in the near future ?
We plan to propose service for convenient uploading of customer projects and videos to be more precise in troubleshooting. Also we are working on user guides and tutorials. As to support itself, most likely in the near future it remains e-mail based.
By the way, what support options are you waiting for?