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Kinect 2, device in error state
https://forum.ipisoft.com/viewtopic.php?f=2&t=9206
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Author:  aforetaste [ Mon Nov 10, 2014 1:26 pm ]
Post subject:  Kinect 2, device in error state

I'm using the iPi 3 software with the Kinect 2 camera type software/hardware installed.
When I run the iPi Recorder, my Kinect 2 shows up but is unaccessible. It has the red warning that says it is "not available" and being a device in error state it can not be used.

Anyone know how to fix this?
Thanks in advance!

Author:  andrew [ Tue Nov 11, 2014 3:38 am ]
Post subject:  Re: Kinect 2, device in error state

Hello aforetaste,

Please, try the following steps:
  • First of all, make sure that Kinect 2 is connected to PC and is connected to AC/DC adapter, and adapter is plugged to power.
  • Try to connect Kinect 2 to different USB 3.0 port.
  • Try to reboot.

Author:  aforetaste [ Tue Nov 11, 2014 8:11 am ]
Post subject:  Re: Kinect 2, device in error state

Thank you, Andrew.
By connecting the Kinect 2 to a different usb 3.0 port that did the trick with the "in error state."

On another note: you can't seem to mix a Kinect 2 along with a Kinect 1. Is that true?
Many thanks!

Author:  vmaslov [ Tue Nov 11, 2014 2:42 pm ]
Post subject:  Re: Kinect 2, device in error state

Yes, unfortunately. They cannot be mixed due to incompatible video modes and different FOVs.

Author:  sagarlonkar11 [ Thu Mar 12, 2015 4:00 pm ]
Post subject:  Re: Kinect 2, device in error state

Hi all, I am facing the same problem.
device is in error state and cannot be used,

I have checked everything required but still it is giving this issue .

can any one please help me .

Thanks

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