Crash on launch of ipi Recorder 4

Midnight_blu3 · **Joined:** Sat Aug 03, 2019 8:48 pm **Posts:** 3

Hi. I've been testing out the software and so far It's been performing much better than I expected it would with a single kinect. I just bought a second kinect and I noticed the frame rate would drop while recording. I did some reading and saw that I needed to have each Kinect on a seperate USB 3.0 controller, so I went and bought a PCI-E expansion card.

This is where the problem begins.
Now ipi Recorder 4 crashes as soon as I launch it. The toolbar appears at the top, my previously recorded videos appear on the right, but before any devices populate on the screen the program crashes to desktop. I can run the kinect through the microsoft SDK and it runs fine so I don't think that's the problem.

Just to be safe though I uninstalled my second USB controller and ipi Recorder 4 still crashes.

I uninstalled everything labeled kinect or ipi in my control panel, then restarted my PC and (still with the new controller removed) it immediately crashes to desktop before any devices populate.

Any ideas?
Thanks.

vmaslov · **Posted:** Sun Aug 04, 2019 12:45 am

Does the program show a crash report? If yes, please post its contents here. Otherwise, try to find info about the crash in Windows Event Viewer program, under application logs.

Midnight_blu3 · **Joined:** Sat Aug 03, 2019 8:48 pm **Posts:** 3

[EDIT]
I am currently getting the same ntdll error with other programs now. It is likely a problem on my end, and iPi was just the first one to show the symptom.
I am going to reinstall windows, I will update afterwards.
[/EDIT]

Thanks for the reply vmaslov,

I do not get a crash report for the program when it closes, so I checked the event viewer like you suggested.

The log shows an application error for iPiRecorder.exe, here is the message.

Quote:

Faulting application name: iPiRecorder.exe, version: 4.3.2.75, time stamp: 0x5d45a7c4
Faulting module name: ntdll.dll, version: 10.0.17134.799, time stamp: 0x7f828745
Exception code: 0xc0000374
Fault offset: 0x00000000000f479b
Faulting process id: 0x1dec
Faulting application start time: 0x01d54ae8014088ca
Faulting application path: C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiRecorder.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: d132662d-68fe-4c84-b96b-11224a2fa869
Faulting package full name:
Faulting package-relative application ID:

There is also an information event that says this:

Quote:

Fault bucket 1684233284074855292, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: iPiRecorder.exe
P2: 4.3.2.75
P3: 5d45a7c4
P4: StackHash_cdc7
P5: 10.0.17134.799
P6: 7f828745
P7: c0000374
P8: PCH_A2_FROM_ntdll+0x000000000009B4F4
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFA7.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE12F.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE15E.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE15C.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE16D.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_iPiRecorder.exe_a9b058f969f2d1189386f9129a4f32bf32f8a6_de8dfae1_0e97e3ed

Analysis symbol:
Rechecking for solution: 0
Report Id: d132662d-68fe-4c84-b96b-11224a2fa869
Report Status: 268435456
Hashed bucket: f4c986a8a5e607ff175f993f982bdb7c
Cab Guid: 0

and the attached file it refers to is this:

Quote:

Version=1
EventType=APPCRASH
EventTime=132094124436701917
ReportType=2
Consent=1
UploadTime=132094124441409325
ReportStatus=268435456
ReportIdentifier=c5ac02b7-b89a-4eef-9ad0-32688e636c0c
IntegratorReportIdentifier=d132662d-68fe-4c84-b96b-11224a2fa869
Wow64Host=34404
NsAppName=iPiRecorder.exe
OriginalFilename=iPiRecorder.exe
AppSessionGuid=00001dec-0001-0073-ca88-4001e84ad501
TargetAppId=W:00061238e5ae48745e7e54171473949e848900000000!00005b420698f4167c2d52d796e9edb558539fa53579!iPiRecorder.exe
TargetAppVer=2019//08//03:15:27:00!2a98df!iPiRecorder.exe
BootId=4294967295
TargetAsId=901
UserImpactVector=3146544
IsFatal=1
Response.BucketId=f4c986a8a5e607ff175f993f982bdb7c
Response.BucketTable=4
Response.LegacyBucketId=1684233284074855292
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iPiRecorder.exe
Sig[1].Name=Application Version
Sig[1].Value=4.3.2.75
Sig[2].Name=Application Timestamp
Sig[2].Value=5d45a7c4
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_cdc7
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.17134.799
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=7f828745
Sig[6].Name=Exception Code
Sig[6].Value=c0000374
Sig[7].Name=Exception Offset
Sig[7].Value=PCH_A2_FROM_ntdll+0x000000000009B4F4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.17134.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=cdc7
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=cdc7d02036fec46ba95d4792d264f40e
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=7c5b
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=7c5bc3485217bc75890ce12e8b73303e
UI[2]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiRecorder.exe
LoadedModule[0]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiRecorder.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\System32\KERNEL32.dll
LoadedModule[4]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[6]=C:\Windows\SYSTEM32\AcLayers.DLL
LoadedModule[7]=C:\Windows\System32\msvcrt.dll
LoadedModule[8]=C:\Windows\System32\USER32.dll
LoadedModule[9]=C:\Windows\System32\win32u.dll
LoadedModule[10]=C:\Windows\System32\GDI32.dll
LoadedModule[11]=C:\Windows\System32\gdi32full.dll
LoadedModule[12]=C:\Windows\System32\msvcp_win.dll
LoadedModule[13]=C:\Windows\System32\ucrtbase.dll
LoadedModule[14]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[15]=C:\Windows\System32\combase.dll
LoadedModule[16]=C:\Windows\System32\RPCRT4.dll
LoadedModule[17]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[18]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[19]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[20]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[21]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[22]=C:\Windows\System32\shcore.dll
LoadedModule[23]=C:\Windows\System32\sechost.dll
LoadedModule[24]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[25]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[26]=C:\Windows\SYSTEM32\sfc.dll
LoadedModule[27]=C:\Windows\SYSTEM32\sfc_os.DLL
LoadedModule[28]=C:\Windows\SYSTEM32\SortWindows61.dll
LoadedModule[29]=C:\Windows\System32\IMM32.DLL
LoadedModule[30]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[31]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[32]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[33]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
LoadedModule[34]=C:\Windows\SYSTEM32\MSVCR120_CLR0400.dll
LoadedModule[35]=C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\bef0a43af1bb9a52ee47a6f60bec2961\mscorlib.ni.dll
LoadedModule[36]=C:\Windows\System32\ole32.dll
LoadedModule[37]=C:\Windows\system32\uxtheme.dll
LoadedModule[38]=C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll
LoadedModule[39]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[40]=C:\Windows\SYSTEM32\winmmbase.dll
LoadedModule[41]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[42]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll
LoadedModule[43]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[44]=C:\Windows\system32\rsaenh.dll
LoadedModule[45]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[46]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System\2ef4bd82ccd0a1d27eaefb60228f9a48\System.ni.dll
LoadedModule[47]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\0083d13f6d5d7574379e1849bff4cbdd\System.Core.ni.dll
LoadedModule[48]=C:\Windows\assembly\NativeImages_v4.0.30319_64\WindowsBase\fed50aed9176810a50a13cd5266b0e43\WindowsBase.ni.dll
LoadedModule[49]=C:\Windows\assembly\NativeImages_v4.0.30319_64\PresentationCore\f9b4a881e33dca1bd3d5a3f6f388e19c\PresentationCore.ni.dll
LoadedModule[50]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\aead21d9cf95c27c59c7afb0505097df\PresentationFramework.ni.dll
LoadedModule[51]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xaml\53623560e0b9660f9d8df8dcafc33310\System.Xaml.ni.dll
LoadedModule[52]=C:\Windows\SYSTEM32\dwrite.dll
LoadedModule[53]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll
LoadedModule[54]=C:\Windows\SYSTEM32\MSVCP120_CLR0400.dll
LoadedModule[55]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll
LoadedModule[56]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\c78d879be4e9a8d9e8d8b0613dd1ab63\System.Configuration.ni.dll
LoadedModule[57]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\55f8a8308df67bd3d5d7441a99c6da88\System.Xml.ni.dll
LoadedModule[58]=C:\Windows\System32\shell32.dll
LoadedModule[59]=C:\Windows\System32\windows.storage.dll
LoadedModule[60]=C:\Windows\System32\profapi.dll
LoadedModule[61]=C:\Windows\System32\powrprof.dll
LoadedModule[62]=C:\Windows\System32\FLTLIB.DLL
LoadedModule[63]=C:\Windows\system32\dwmapi.dll
LoadedModule[64]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\OpenNI\amd64\OpenNI64.dll
LoadedModule[65]=C:\Windows\System32\WS2_32.dll
LoadedModule[66]=C:\Windows\System32\SETUPAPI.dll
LoadedModule[67]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\OpenNI\amd64\MSVCR100.dll
LoadedModule[68]=C:\Windows\System32\MSCTF.dll
LoadedModule[69]=C:\Windows\SYSTEM32\dxgi.dll
LoadedModule[70]=C:\Windows\SYSTEM32\d3d11.dll
LoadedModule[71]=C:\Windows\System32\crypt32.dll
LoadedModule[72]=C:\Windows\System32\MSASN1.dll
LoadedModule[73]=C:\Windows\System32\WINTRUST.DLL
LoadedModule[74]=C:\Windows\System32\imagehlp.dll
LoadedModule[75]=C:\Windows\system32\nvspcap64.dll
LoadedModule[76]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[77]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\1f4391ce1a8e125ee0ed1f97adce114a\System.Drawing.ni.dll
LoadedModule[78]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[79]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[80]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[81]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiSolver\amd64\iPiSolverNet.dll
LoadedModule[82]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiSolver\amd64\iPiSolverDll.dll
LoadedModule[83]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiSolver\amd64\MSVCP120.dll
LoadedModule[84]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiSolver\amd64\MSVCR120.dll
LoadedModule[85]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiSolver\amd64\libblas.dll
LoadedModule[86]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiSolver\amd64\liblapack.dll
LoadedModule[87]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiSolver\amd64\VCOMP120.DLL
LoadedModule[88]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiSolver\amd64\libgfortran-3.dll
LoadedModule[89]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiSolver\amd64\libgcc_s_sjlj-1.dll
LoadedModule[90]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiSolver\amd64\libquadmath-0.dll
LoadedModule[91]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Management\bf172689373674de4b867ad6225af2b6\System.Management.ni.dll
LoadedModule[92]=C:\Windows\System32\clbcatq.dll
LoadedModule[93]=C:\Windows\system32\wbem\wmiutils.dll
LoadedModule[94]=C:\Windows\SYSTEM32\wbemcomn.dll
LoadedModule[95]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[96]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\wminet_utils.dll
LoadedModule[97]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[98]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[99]=C:\Windows\SYSTEM32\msvfw32.dll
LoadedModule[100]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.885_none_fb42a3473065565f\COMCTL32.dll
LoadedModule[101]=C:\Windows\System32\psapi.dll
LoadedModule[102]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[103]=C:\Windows\System32\cryptnet.dll
LoadedModule[104]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[105]=C:\Windows\System32\NSI.dll
LoadedModule[106]=C:\Windows\SYSTEM32\wldp.dll
LoadedModule[107]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatioaec034ca#\d7a06e0ff5c51b1bc834542b780bbde9\PresentationFramework.Aero2.ni.dll
LoadedModule[108]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[109]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[110]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_547eeefb57db4499\nvldumdx.dll
LoadedModule[111]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_547eeefb57db4499\nvd3dumx.dll
LoadedModule[112]=C:\Windows\assembly\NativeImages_v4.0.30319_64\WindowsForm0b574481#\c9fdf61ff6bda1e5ccb15ba54b40230f\WindowsFormsIntegration.ni.dll
LoadedModule[113]=C:\Windows\SYSTEM32\wtsapi32.dll
LoadedModule[114]=C:\Windows\SYSTEM32\WINSTA.dll
LoadedModule[115]=C:\Windows\system32\dataexchange.dll
LoadedModule[116]=C:\Windows\system32\dcomp.dll
LoadedModule[117]=C:\Windows\system32\twinapi.appcore.dll
LoadedModule[118]=C:\Windows\system32\RMCLIENT.dll
LoadedModule[119]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[120]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[121]=C:\Windows\SYSTEM32\ColorAdapterClient.dll
LoadedModule[122]=C:\Windows\SYSTEM32\WindowsCodecsExt.dll
LoadedModule[123]=C:\Windows\assembly\NativeImages_v4.0.30319_64\UIAutomationTypes\9942aaba5329db0ca202765fccc649d8\UIAutomationTypes.ni.dll
LoadedModule[124]=C:\Windows\SYSTEM32\UIAutomationCore.dll
LoadedModule[125]=C:\Windows\System32\TextInputFramework.dll
LoadedModule[126]=C:\Windows\System32\CoreUIComponents.dll
LoadedModule[127]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[128]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[129]=C:\Windows\system32\msctfui.dll
LoadedModule[130]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsecimpl.dll
LoadedModule[131]=C:\Windows\SYSTEM32\D3DCOMPILER_47.dll
LoadedModule[132]=C:\Windows\System32\devenum.dll
LoadedModule[133]=C:\Windows\System32\DEVOBJ.dll
LoadedModule[134]=C:\Windows\System32\ksproxy.ax
LoadedModule[135]=C:\Windows\System32\ksuser.dll
LoadedModule[136]=C:\Windows\SYSTEM32\policymanager.dll
LoadedModule[137]=C:\Windows\System32\msvcp110_win.dll
LoadedModule[138]=C:\Windows\SYSTEM32\msdmo.dll
LoadedModule[139]=C:\Windows\SYSTEM32\Kinect10.dll
LoadedModule[140]=C:\Windows\SYSTEM32\WINUSB.DLL
LoadedModule[141]=C:\Windows\SYSTEM32\MSVCP100.dll
LoadedModule[142]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\Libfreenect2\amd64\libfreenect2.Net.dll
LoadedModule[143]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\Libfreenect2\amd64\VCRUNTIME140.dll
LoadedModule[144]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\Libfreenect2\amd64\freenect2.dll
LoadedModule[145]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\Libfreenect2\amd64\MSVCP140.dll
LoadedModule[146]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\Libfreenect2\amd64\libusb-1.0.dll
LoadedModule[147]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\Libfreenect2\amd64\turbojpeg.dll
LoadedModule[148]=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\Libfreenect2\amd64\glfw3.dll
LoadedModule[149]=C:\Windows\SYSTEM32\OPENGL32.dll
LoadedModule[150]=C:\Windows\SYSTEM32\OpenCL.dll
LoadedModule[151]=C:\Windows\SYSTEM32\GLU32.dll
LoadedModule[152]=C:\Windows\SYSTEM32\hid.DLL
LoadedModule[153]=C:\Windows\SYSTEM32\UsbDkHelper.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=17134
OsInfo[3].Key=ubr
OsInfo[3].Value=885
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=530032
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.885.17134.0-11.0.135
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32641
OsInfo[19].Key=svolsz
OsInfo[19].Value=222
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=180410
OsInfo[22].Key=bldtm
OsInfo[22].Value=1804
OsInfo[23].Key=bldbrch
OsInfo[23].Value=rs4_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.17134.885.amd64fre.rs4_release.180410-1804
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=iPi Recorder 4
AppPath=C:\Program Files (x86)\iPiSoft\iPi Recorder 4\iPiRecorder.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=69608DAFF839CBE2A08F0AB0D02CC123
MetadataHash=1019713049

Sorry for the novel, I could not figure out how to make the logs collapsible.

Midnight_blu3 · **Joined:** Sat Aug 03, 2019 8:48 pm **Posts:** 3

OK, Good news.
A reinstall of windows solved the issue.
Thank you so much.

If anyone else experiences issues with ntdll.dll just note that if you google what to do, there is a lot of bad info out there. If it tells you to use the command prompt to reinstall the dll, that is false and impossible for windows to do. It was bad advice that was given by a windows tech support rep that has been echoed multiple times in other locations.

Reinstalling windows is the only way I could find on how to repair a corrupt ntdll.dll.

martincg · **Joined:** Sat Nov 09, 2019 8:39 am **Posts:** 2

Hello to all, I have same issue with starting ipi Recorder. Also with detached 2 Kinects. Is there any sollution to fix this without reinstalling windows ? Thank you for any tip. Martin

vmaslov · **Posted:** Sat Nov 09, 2019 11:42 am

Hi Martin
Do you have exactly the same issue? Have you looked in Windows Event Viewer and found similar error with ntdll.dll?

martincg · **Joined:** Sat Nov 09, 2019 8:39 am **Posts:** 2

I dont know if it is exactly same, but version ver. 4.1.0.69 start fine. After that every version crash after start (I see loading circle). I will try to check windows event handler.

Crash on launch of ipi Recorder 4

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