Auto update

dueyftw · **Joined:** Thu Sep 09, 2010 5:48 pm **Posts:** 82

I just had an auto update and I'm back to a trial version?

What is going on?

Dale

Michael Nikonov · **Joined:** Tue Mar 31, 2009 9:13 pm **Posts:** 805

Can you please describe the problem in more detail. What version you were using before update? What version do you use now? What do you see in Help->About dialog? What particular functionality does not work for you?

dueyftw · **Joined:** Thu Sep 09, 2010 5:48 pm **Posts:** 82

Windows 7
DMC 114

The only change I did was to change the administrators password.

Dale

Greenlaw · **Posted:** Tue Apr 05, 2011 10:55 pm

Have you tried re-entering your registration code? Just curious. I had something like that happen before but that was a long time ago.

G.

dueyftw · **Joined:** Thu Sep 09, 2010 5:48 pm **Posts:** 82

Yes, that worked. Thank god for search-able email. I forgot where I put the code. Normally it is in a book but I know I wrote it down wrong.

Michael Nikonov · **Joined:** Tue Mar 31, 2009 9:13 pm **Posts:** 805

dueyftw wrote:

Yes, that worked. Thank god for search-able email. I forgot where I put the code. Normally it is in a book but I know I wrote it down wrong.

Sorry for this problem, we will investigate why this happens. For now, the workaround is just to re-enter your unlock key. If you lost your unlock key, you can email us and we'll help you to recover it.

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