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PostPosted: Thu Dec 15, 2011 3:21 am 

Joined: Thu Dec 15, 2011 2:00 am
Posts: 3
I can not get both kenect cameras to work at the same time in IPI recorder. Both cameras work just not at the same time. Sometimes The ipi recorder shows Camera 1 only but controls the tilt on camera 2. Very strange.

I tried 2 computers Both 8 core computers with 16GB ram 1 with ATI 5770 running vista 64 and the other with Nvidea 520 running Win 7 64 home premium.

Same issue on both computers. Ipi recorder only shows one camera.


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PostPosted: Thu Dec 15, 2011 5:46 pm 

Joined: Wed Apr 08, 2009 9:23 am
Posts: 301
Location: White Lake Mi USA
Hi, Is this Jason?

Try these links.

http://www.xpcodecpack.com/

http://www.ipisoft.com/en/wiki/index.ph ... al_Kinects

There used to be 2 new driver downloads on that page however they changed the pages recently.

I am having a hard time finding those as well.

Cheers


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PostPosted: Thu Dec 15, 2011 5:52 pm 

Joined: Wed Dec 14, 2011 4:51 pm
Posts: 3
Mmmm, what do you see on your device manager when you have both kinects connected?


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PostPosted: Thu Dec 15, 2011 6:09 pm 

Joined: Wed Apr 08, 2009 9:23 am
Posts: 301
Location: White Lake Mi USA
I thinkhe said one of them had an exclamation point.

Video codec problems

Potential problem: cannot open Kinect video in iPiStudio.

Possible cause: a broken Microsoft AVI Splitter installation.

One of the symptoms of this problem: unable to play Kinect video with Microsoft Media Player.

Usually this happens when users install third-party (non-Microsoft) video codecs.

At least a few users users reported this problem.

Solution:

1) For Windows XP - install (or re-install) Microsoft Media Player version 9.

2) For all platforms - the following command run with Admin rights should repair the default Microsoft AVI splitter installation:

regsvr32 quartz.dll

(On Windows7 use it like this: Start -> All programs -> Accessories -> Command Prompt -> (right click and select "Run as administrator") -> regsvr32 quartz.dll).

3) Installing XP Codec Pack may help.

We are working on a more reliable solution for this problem but it may take some time to implement.
Installation problems

Potential problem: after installation, iPiStudio crashes on first start.

Possible cause: very often, this is caused by incompatible video card. Another possible reason is broken .NET Framework installation of broken DirectX installation.

Solution: check system requirements and make sure your operating system and .NET Framework is up to date.
Low framerate and/or abnormally high CPU usage with Kinect

Potential problem: Low framerate and/or abnormally high CPU usage when recording a Kinect video with iPiRecorder.

Possible cause: bad USB cable or outdated Kinect driver.

Solution:

Attach Kinect directly to computer USB port. Try different ports. Make sure Kinect power supply is not broken.

Check driver information for Kinect in Device Manager (make sure the Kinect sensor is attached to USB port because otherwise the Driver Manager won't display the info). The correct driver should be named "psdrv3.sys". If you have a different driver you may need to uninstall and delete it, then uninstall and then re-install iPiRecorder.
How to report bugs and issues

When reporting bugs and issues, please specify the following info:

exact version of your operating system;
exact model of your video card (you can use GPU-Z to find out the model of your video card);
the number and models of your cameras.

You can post your bug reports on our User Forum or send them to iPiSoft tech support email.
How to send a video to iPiSoft tech support


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PostPosted: Fri Dec 16, 2011 2:48 am 

Joined: Thu Dec 15, 2011 2:00 am
Posts: 3
Thanks for the replies.

Apparently my 8 core mac pro running windows doesn't have 2 separate usb controllers. even though it has something like 8 usb ports on it.

I have another computer that it seams to work on.

Mr Bones mentions in his video tutorial for calibration that the card board should be red in both cameras for best results. It may be that my cameras are too far apart from each other but I can only get 1 camera at a time to make the card board red.

I can get 1 red while the other camera has it blue is that ok?


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