Kinects are not working correct (gray lines)

etrust · **Joined:** Mon Dec 19, 2011 3:07 am **Posts:** 10

Hi,

I am able to work with 2 kinects but after 1-2 Minutes 1 or both kinects show some gray lines and I have to restart the recorder. After that it works again, but I have to restart everytime after some minutes..

Please help.

Thank you.

Greenlaw · **Posted:** Sat Jan 28, 2012 12:34 am

You need to post more info about your system. It sounds like the Kinect data is bottlenecking somewhere but without any info about your hardware situation, we can only guess where that's happening. This could be caused by insufficient processor, not enough USB controllers, the use of a hub, capture drive is too slow, improper cables, etc.

G.

etrust · **Joined:** Mon Dec 19, 2011 3:07 am **Posts:** 10

Hi,

I have a new PC:

2.93 GHz
16GB Ram
HD Grafik Card
4 usb ports with different controllers
If I use one kinect I do not have this problem. I only have this problem when I use both kinects..

Attached the problem: http://www.youtube.com/watch?v=Bsc1Ka07Ey8
(The screen in the right)

Pease help. I can not work like that.. After some seconds I have to close tthe ipi and restart.

Thank you

etrust · **Joined:** Mon Dec 19, 2011 3:07 am **Posts:** 10

Hi,

could please somebody help us? We buyed the software and would like to begin work with the two kinects..

Thank you.

Greenlaw · **Posted:** Mon Jan 30, 2012 11:12 am

What's happening on the right looks very strange. Sorry, I've never seen that before. Hopefully somebody from iPi will make a response.

It looks like there are several large windows in the background. Just a thought but pointing the Kinect at an extra bright light source (if it's daytime) or a highly reflective surface on could possibly affect its ability to function properly. Not sure this is the cause but you might try changing the environment.

mrbones · **Posted:** Thu Feb 02, 2012 5:46 pm

double post

mrbones · **Posted:** Thu Feb 02, 2012 5:48 pm

This problem is caused by the RGB button.

Try recording without RGB a couple times first.

That problem may go away.

Also I know it sounds strange but run skype while running the recorder.

etrust wrote:

Hi,

I have a new PC:

2.93 GHz
16GB Ram
HD Grafik Card
4 usb ports with different controllers
If I use one kinect I do not have this problem. I only have this problem when I use both kinects..

Attached the problem: http://www.youtube.com/watch?v=Bsc1Ka07Ey8
(The screen in the right)

Pease help. I can not work like that.. After some seconds I have to close tthe ipi and restart.

Thank you

mrbones · **Posted:** Thu Feb 02, 2012 5:49 pm

Ive seen this..

what is is is a degree in the camera FOV.

To get this to go away either use the mouse scroller and or press the camera button.

Also reload your calibration scene and or save your mocap scene. the problem should disapear.

etrust wrote:

Hi,

I am able to work with 2 kinects but after 1-2 Minutes 1 or both kinects show some gray lines and I have to restart the recorder. After that it works again, but I have to restart everytime after some minutes..

Please help.

Thank you.

andrew · **Joined:** Wed Apr 07, 2010 4:33 am **Posts:** 468

etrust, if you still have troubles you can try the latest iPiRecorder with Microsoft Kinect for Windows drivers instead of PrimeSense drivers. For more info please see http://forum.ipisoft.com/viewtopic.php?f=11&t=5849

Kinects are not working correct (gray lines)

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