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PostPosted: Tue Jan 17, 2012 1:35 pm 

Joined: Fri Jan 06, 2012 1:30 pm
Posts: 13
Hello. Today I tried to start iPi Studio, and it informed me an update was available. I attempted to update and after downloading, an error popped up saying "Cannot start the application. Contact the vendor for assistance." Here is part of the log that was generated after the error.

Code:
PLATFORM VERSION INFO
   Windows          : 5.2.3790.131072 (Win32NT)
   Common Language Runtime    : 4.0.30319.239
   System.Deployment.dll       : 4.0.30319.1 (RTMRel.030319-0100)
   clr.dll          : 4.0.30319.239 (RTMGDR.030319-2300)
   dfdll.dll          : 4.0.30319.1 (RTMRel.030319-0100)
   dfshim.dll          : 4.0.31106.0 (Main.031106-0000)

SOURCES
   Deployment url         : file:///C:/Documents%20and%20Settings/Administrator/Application%20Data/Microsoft/Internet%20Explorer/Quick%20Launch/iPi%20Desktop%20Motion%20Capture.appref-ms%7C
                  Server      : Apache
   Deployment Provider url      : http://www.ipisoft.com/downloads/iPiStudio/iPiStudio.application
   Application url         : http://www.ipisoft.com/downloads/iPiStudio/Application%20Files/iPiStudio_1_3_1_125/iPiStudio.exe.manifest
                  Server      : Apache

IDENTITIES
   Application Identity      : iPiStudio.exe, Version=1.3.1.125, Culture=neutral, PublicKeyToken=3e951a51665d4aaf, processorArchitecture=x86, type=win32

ERROR SUMMARY
   Below is a summary of the errors, details of these errors are listed later in the log.
   * Activation of C:\Documents and Settings\Administrator\Application Data\Microsoft\Internet Explorer\Quick Launch\iPi Desktop Motion Capture.appref-ms| resulted in exception. Following failure messages were detected:
      + Transaction did not complete. The file name may be too long. Shorten the file name, and try again.
      + The system cannot find the path specified. (Exception from HRESULT: 0x80070003)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
   * Transaction at [1/17/2012 2:24:06 PM]
      - Staging of a component file (Help\User_Guide_for_Dual_Kinect_Sensor_Configuration_files\300px-Dual-kinect-ipirecorder-advanced-settings.png) did not succeed.


I only posted part of the log because of size issues. Full log can be found here:

http://umdrive.memphis.edu/dphays/public/CA29LFNF.log

Hope this helps.

Patrick


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PostPosted: Sun Jan 22, 2012 11:59 pm 

Joined: Wed Aug 03, 2011 5:13 am
Posts: 5
I am getting this too on WinXP - is it a problem with the latest version?


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PostPosted: Thu Feb 16, 2012 1:18 pm 
iPi Soft

Joined: Wed Apr 07, 2010 4:33 am
Posts: 468
Hello anadin and Patrick,
this bug in installer is fixed. Please try the latest version. It should work for you.
http://forum.ipisoft.com/viewtopic.php?f=11&t=5848


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