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| Not impressed with licensing bug https://forum.ipisoft.com/viewtopic.php?f=5&t=6284 |
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| Author: | AaronC [ Sun Sep 02, 2012 8:43 pm ] |
| Post subject: | Not impressed with licensing bug |
Hi I went to commence a mocap session today, and iPi studio suddenly tells me my license has expired? I have purchased standard license. How am I supposed to do any work? I have sent an email to ipisoft@ipisoft marked as urgent as I actually do have urgent work to do. This is why people use cracked software, I'm seriously annoyed! |
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| Author: | vmaslov [ Mon Sep 03, 2012 12:50 am ] |
| Post subject: | Re: Not impressed with licensing bug |
As made clear by our discussion via email, the issue was not a bug in license protection system. You tried to use v1 license key for activating v2. We won't delete your post not to have an impression that we just remove "uncomfortable" topics. It's better if instead you could post here whether our tech support was helpful in this case. |
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| Author: | AaronC [ Tue Sep 04, 2012 12:25 am ] |
| Post subject: | Re: Not impressed with licensing bug |
Sure thing, they were helpful, but I think sending the V.2 key out when the new release came out would've been more sensible, to the people who were eligible for the free upgrade. AaronC |
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| Author: | vmaslov [ Tue Sep 04, 2012 1:17 am ] |
| Post subject: | Re: Not impressed with licensing bug |
We did send keys for free upgrades. But this was manual work, so it was not done very fast and possibly a few people were missed. Sorry for inconvenience. |
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