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PostPosted: Sun Mar 03, 2013 8:25 am 

Joined: Sun Mar 03, 2013 8:05 am
Posts: 29
Location: North Hollywood, CA.
Hi, I'm kinda the new kid of the block, so please forgive me if I'm bringing up an old topic.

Just upgraded to latest version of IPI but, now my older files wont open, bummer. Anyone have or had this problem and was able to solve it, please share.



Thank you very much!
David

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PostPosted: Tue Mar 05, 2013 12:00 pm 
iPi Soft

Joined: Wed Apr 07, 2010 4:33 am
Posts: 468
Hello David!
What is your previous version?


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PostPosted: Tue Mar 05, 2013 1:55 pm 

Joined: Mon Aug 03, 2009 1:34 pm
Posts: 2423
Location: Los Angeles
Hi,

If you're trying to convert 1.0 data to 2.0, you'll need to convert the video in Recorder to the new iPi 2.0 video format and re-track it in 2.0.

But if you're having trouble using an earlier 2.0 file in the latest versoin of 2.0, that's a whole other issue. If this is the case, hopefully tech support can help.

G.

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PostPosted: Thu Mar 07, 2013 2:40 pm 

Joined: Sun Mar 03, 2013 8:05 am
Posts: 29
Location: North Hollywood, CA.
Thanks guys!

It is with v2.0, I never used v1.

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PostPosted: Fri Mar 08, 2013 3:44 am 
iPi Soft

Joined: Wed Apr 07, 2010 4:33 am
Posts: 468
David, we received similar bug report by email from other user. Could you please send to us one of such problematic iPiMocap project file (without video)? It should help us to debug and release bug fix ASAP. Thanks in advance.


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PostPosted: Fri Mar 08, 2013 7:21 am 

Joined: Sun Mar 03, 2013 8:05 am
Posts: 29
Location: North Hollywood, CA.
I sure can, thank you very much!

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PostPosted: Fri Mar 08, 2013 10:29 am 
iPi Soft

Joined: Wed Apr 07, 2010 4:33 am
Posts: 468
David, thank you! We received your e-mail and right know perform debugging. Hope, we'll publish hot fix soon.


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PostPosted: Fri Mar 08, 2013 1:18 pm 
iPi Soft

Joined: Wed Apr 07, 2010 4:33 am
Posts: 468
We have published hotfix: http://wiki.ipisoft.com/IPi_Mocap_Studi ... _2.3.0.148

Sorry for this bug and thank you for reporting!


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PostPosted: Fri Mar 08, 2013 9:35 pm 

Joined: Sun Mar 03, 2013 8:05 am
Posts: 29
Location: North Hollywood, CA.
wow, that was fast, thank you so much!

Can't wait to get home and update.

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PostPosted: Sat Mar 09, 2013 7:00 am 

Joined: Sun Mar 03, 2013 8:05 am
Posts: 29
Location: North Hollywood, CA.
Thank you very much!

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