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 Post subject: Crash when Open Video
PostPosted: Fri Nov 27, 2009 12:57 pm 

Joined: Fri Nov 27, 2009 10:13 am
Posts: 2
When I try to open a video (wmv format) the software hangs for awhile then crashes:

"ipistudio has encountered a problem and has to close. We are sorry for the inconvenience."

This happens on Vista, WinXP 64 and WinXP 32 - three different computers.

It works fine if the WMV is converted to an AVI.


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PostPosted: Sat Nov 28, 2009 7:42 am 

Joined: Mon Oct 12, 2009 4:39 am
Posts: 84
you will need the right codec for the software to recognize it.

If I am correct AVI MPEG and XVID are the ones needed.

You will need to read the tutorials, it will save you the time.


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PostPosted: Sat Nov 28, 2009 10:31 pm 

Joined: Mon Aug 03, 2009 1:34 pm
Posts: 2423
Location: Los Angeles
TheOwl wrote:
If I am correct AVI MPEG and XVID are the ones needed.


More specifically, I believe the codec needs to be able to save and play data as whole frames (like MJPEG) for the tracker to work properly. (IMO, this is another good reason for iPi Studio to accept image sequences in .png or .tga format.) I think if you use a codec that only saves changes from frame to frame, that may make the data messy for the tracker, assuming it can read it all. This has been my assumption anyway.

Greenlaw

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PostPosted: Wed Dec 02, 2009 8:25 am 
iPi Soft

Joined: Tue Mar 31, 2009 9:13 pm
Posts: 805
fcabanski wrote:
When I try to open a video (wmv format) the software hangs for awhile then crashes:

"ipistudio has encountered a problem and has to close. We are sorry for the inconvenience."

This happens on Vista, WinXP 64 and WinXP 32 - three different computers.

It works fine if the WMV is converted to an AVI.


This problem is caused by incorrect video frame index in WMV file (common problem with videos encoded using Windows Media codecs).

Easiest way to fix it is to convert the video to uncompressed AVI.


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