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| MoCap Studio Crash on Launch https://forum.ipisoft.com/viewtopic.php?f=5&t=8926 |
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| Author: | brett [ Sat Jan 04, 2014 10:22 pm ] |
| Post subject: | MoCap Studio Crash on Launch |
Hi, Windows 7, latest updates, running latest MoCap Studio trial crashes on launch (won't start). Recorder working fine. Crash dialog text below. I tried uninstalling and reinstalling MoCap Studio and same crash. Suggestions? Cheers, Brett See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.NullReferenceException: Object reference not set to an instance of an object. at #=qqYupkjEjyOSRBpcoM8M$rBZ9VMdJnKt79LDoFM7NzHDlZuL6geTFdNs8vy6O9H$j.#=q2bRLRFmygOcpcEgaJbnB7Q==() at -.dje_q8JSA8WULFJJRE3FHJN87VXKVQ8LZRUDWY7TPJ7NHS9RELRJEVZ44G4XT83NQ6JNV9XJFTD5GTHFD3_ejd.OnPaint(PaintEventArgs #=qez_RXkXhmk4k9HSHcCw3Yg==) at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer, Boolean disposeEventArgs) at System.Windows.Forms.Control.WmPaint(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ************** Loaded Assemblies ************** mscorlib Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400) CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll ---------------------------------------- iPiMocapStudio Assembly Version: 2.5.1.159 Win32 Version: 2.5.1.159 CodeBase: file:///C:/Users/Bibby/AppData/Local/Apps/2.0/R239MJTA.16P/90L563JZ.OJN/ipim..tion_45b20dbe8f508542_0002.0005_5c5332f10eb6b53b/iPiMocapStudio.exe ---------------------------------------- PresentationFramework Assembly Version: 3.0.0.0 Win32 Version: 3.0.6920.5011 built by: Win7SP1 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll ---------------------------------------- WindowsBase Assembly Version: 3.0.0.0 Win32 Version: 3.0.6920.5011 built by: Win7SP1 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll ---------------------------------------- System Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- PresentationCore Assembly Version: 3.0.0.0 Win32 Version: 3.0.6920.5011 built by: Win7SP1 CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll ---------------------------------------- System.Deployment Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Deployment/2.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll ---------------------------------------- System.Xml Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- System.Core Assembly Version: 3.5.0.0 Win32 Version: 3.5.30729.5420 built by: Win7SP1 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- zx_d2c9cb824d834f6ab57aa19f9e784be0 Assembly Version: 2.5.1.159 Win32 Version: 2.5.1.159 CodeBase: file:///C:/Users/Bibby/AppData/Local/Apps/2.0/R239MJTA.16P/90L563JZ.OJN/ipim..tion_45b20dbe8f508542_0002.0005_5c5332f10eb6b53b/iPiMocapStudio.exe ---------------------------------------- PresentationFramework.Aero Assembly Version: 3.0.0.0 Win32 Version: 3.0.6920.4902 built by: NetFXw7 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework.Aero/3.0.0.0__31bf3856ad364e35/PresentationFramework.Aero.dll ---------------------------------------- Microsoft.Xna.Framework Assembly Version: 3.0.0.0 Win32 Version: 3.0.11010.0 CodeBase: file:///C:/Windows/assembly/GAC_32/Microsoft.Xna.Framework/3.0.0.0__6d5c3888ef60e27d/Microsoft.Xna.Framework.dll ---------------------------------------- System.Windows.Forms Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- System.Drawing Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- WindowsFormsIntegration Assembly Version: 3.0.0.0 Win32 Version: 3.0.6920.4902 built by: NetFXw7 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll ---------------------------------------- msvcm80 Assembly Version: 8.0.50727.4940 Win32 Version: 8.00.50727.4940 CodeBase: file:///C:/Windows/WinSxS/x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc/msvcm80.dll ---------------------------------------- iPiHelpers Assembly Version: 1.0.0.4 Win32 Version: 1.0.0.4 CodeBase: file:///C:/Users/Bibby/AppData/Local/Apps/2.0/R239MJTA.16P/90L563JZ.OJN/ipim..tion_45b20dbe8f508542_0002.0005_5c5332f10eb6b53b/iPiHelpers.DLL ---------------------------------------- System.Management Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll ---------------------------------------- UIAutomationProvider Assembly Version: 3.0.0.0 Win32 Version: 3.0.6920.4902 built by: NetFXw7 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/UIAutomationProvider/3.0.0.0__31bf3856ad364e35/UIAutomationProvider.dll ---------------------------------------- ************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: <configuration> <system.windows.forms jitDebugging="true" /> </configuration> When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box. |
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| Author: | vmaslov [ Thu Jan 09, 2014 8:53 am ] |
| Post subject: | Re: MoCap Studio Crash on Launch |
From your other posts (about calibration) I see that you launched Mocap Studio previously. Was that on another PC, or Mocap Studio stopped working on the same PC suddenly? Have you made any changes to your PC hardware/software configuration recently? |
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| Author: | brett [ Thu Jan 09, 2014 8:57 am ] |
| Post subject: | Re: MoCap Studio Crash on Launch |
When I was running the calibration evaluation, I saw it takes a long time. I have another Mac Mini with a Windows 7 bootcamp partition so I installed the trial on that so I can use my laptop while it ran. But the software won't boot and dies on launch on the Mac Mini running Windows 7. |
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| Author: | vmaslov [ Thu Jan 09, 2014 9:08 am ] |
| Post subject: | Re: MoCap Studio Crash on Launch |
What's the graphics card on Mac Mini? Have you installed the latest drivers for it? |
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| Author: | brett [ Thu Jan 09, 2014 9:21 am ] |
| Post subject: | Re: MoCap Studio Crash on Launch |
Yes, I wiped the whole machine and installed Windows 7, installed all the updates, and then Studio. Nothing else on the machine. The graphic card isn't great. I'm not at the machine now, but Google search on the model says it's a NVIDIA GeForce 320M. |
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| Author: | Michael Nikonov [ Thu Jan 09, 2014 11:09 am ] |
| Post subject: | Re: MoCap Studio Crash on Launch |
Can you please run GPU-z and CPU-z on your Mac Mini to detect exact version of your CPU and video card: http://www.techpowerup.com/gpuz/ http://www.cpuid.com/softwares/cpu-z.html One possible explanation is that you have a Mac Mini with Intel CPU with iPi-incompatible integrated graphics and additional compatible Nvidia GPU, and your computer automatically switches to integrated graphics when running iPi Mocap. Switching to Nvidia GPU may help, but it is not clear how to do this on Mac Mini (Nvidia offers tools to switch GPUs on notebooks, but not on Mac Mini). |
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| Author: | brett [ Thu Jan 09, 2014 11:32 pm ] | ||
| Post subject: | Re: MoCap Studio Crash on Launch | ||
Thanks for your help. Below is the screenshot I took from GPU-Z showing the popup menu open and only one graphics chip. The Mac Mini I'm using doesn't have an integrated GPU too. My Mac Mini specs: http://support.apple.com/kb/SP585?viewl ... cale=en_US
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| Author: | vmaslov [ Fri Jan 10, 2014 2:42 am ] |
| Post subject: | Re: MoCap Studio Crash on Launch |
Please try launching Mocap Studio several (5-10) times in a row to check whether this error is stable or occasional. |
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| Author: | brett [ Fri Jan 10, 2014 4:14 am ] | ||
| Post subject: | Re: MoCap Studio Crash on Launch | ||
10 times launched, 10 times crash. I did force install the latest nVidia drivers from last week and now at least the app is visible in the background (but is starting up still).
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| Author: | vmaslov [ Fri Jan 10, 2014 7:34 am ] |
| Post subject: | Re: MoCap Studio Crash on Launch |
From the screenshot I see that the diagnostic text for error is a bit different from what you've put in the first post. Can you post the new text here? |
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