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| Cannot Deactivate https://forum.ipisoft.com/viewtopic.php?f=5&t=9791 |
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| Author: | gonzoga [ Mon Jun 19, 2017 7:26 am ] | ||
| Post subject: | Cannot Deactivate | ||
Hello, i am trying to deactivate the license from my computer, but i can't find the menu or button to do it. I am checking in help/Manage Licenses/main. I can only neter a license key or cancel. Thanks
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| Author: | vmaslov [ Tue Jun 20, 2017 1:36 am ] |
| Post subject: | Re: Cannot Deactivate |
Hi Are you sure you've activated the license on this PC previously? Maybe you have a license for v2 and try to deactivate in recently installed v3? Please send your license key to our tech support email. We'll check its state on the server. |
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| Author: | gonzoga [ Wed Jun 21, 2017 7:33 am ] |
| Post subject: | Re: Cannot Deactivate |
vmaslov wrote: Hi Are you sure you've activated the license on this PC previously? Maybe you have a license for v2 and try to deactivate in recently installed v3? Please send your license key to our tech support email. We'll check its state on the server. I did not mention i am using a trial version of the software. Where can i find the trial license key? Thanks |
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| Author: | vmaslov [ Fri Jun 23, 2017 7:27 am ] |
| Post subject: | Re: Cannot Deactivate |
Ah, I see. Trial cannot be deactivated. If you wanna try on another PC, you can do this freely. |
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