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second kinect not showing up
https://forum.ipisoft.com/viewtopic.php?f=6&t=6969
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Author:  haricobean [ Mon Mar 18, 2013 9:16 am ]
Post subject:  second kinect not showing up

Hello.

Just bought a second kinect and it is not showing up in the setup.
they both work independantly in the USB 2.0 ports but don't come up at the same time.

Any obvious answers?

Thanks

Author:  vmaslov [ Mon Mar 18, 2013 9:25 am ]
Post subject:  Re: second kinect not showing up

Try different port combinations.
Each Kinect should reside on the separate USB controller.
http://wiki.ipisoft.com/USB_controllers

What PC do you have - desktop or laptop?

Author:  haricobean [ Mon Mar 18, 2013 9:38 am ]
Post subject:  Re: second kinect not showing up

Its a Asus Dual Core 2.6ghz Laptop. I have tried the cameras in different ports (it has 4.) and they all work when plugged in solo.
When I click tools>device manager and look in there both cameras come up but one has an error>cannot load etc. Both cameras work on there own?

Thanks for your help

H

Author:  vmaslov [ Mon Mar 18, 2013 9:45 am ]
Post subject:  Re: second kinect not showing up

haricobean wrote:
Its a Asus Dual Core 2.6ghz Laptop. I have tried the cameras in different ports (it has 4.) and they all work when plugged in solo.

So have you tried to plug one Kinect, and then plug the second Kinect in every of the remaining 3 ports to check wheher it works in some of them?
Do you have USB 3.0 ports or all 4 are USB 2.0?

Author:  haricobean [ Mon Mar 18, 2013 9:54 am ]
Post subject:  Re: second kinect not showing up

All four say USB 2.0 and yes I just tried putting one camera in and then the other in all ports and still no Joy?

Author:  vmaslov [ Mon Mar 18, 2013 10:07 am ]
Post subject:  Re: second kinect not showing up

Then there is a chance that all 4 USB ports are mapped to a single USB controller.
If your laptop has an ExpressCard slot, you may install an ExpressCard USB adapter. If not, maybe your only option to make dual Kinects working is to get another laptop :(

Author:  haricobean [ Mon Mar 18, 2013 10:31 am ]
Post subject:  Re: second kinect not showing up

could it need a powered usb hub?

Author:  vmaslov [ Mon Mar 18, 2013 10:34 am ]
Post subject:  Re: second kinect not showing up

Unfortunately, USB hub does not add another USB controller, just more ports.

Author:  haricobean [ Mon Mar 18, 2013 10:41 am ]
Post subject:  Re: second kinect not showing up

fairly sure it has two conrollers as in the device management>USB> It comes up with two USB general buses when two cameras are connected one on 002 and one on 003
the device manager also says that prime sensor has an error with one of the kinect cameras. it says type code 10

UPDATE.

You could be right though, I have been reading that most laptops are single bus. Have you found this yourself? Perhaps I need to hire one in.
Incidently is there a workflow to using two laptops to track same shot?

H

Author:  vmaslov [ Tue Mar 19, 2013 2:41 am ]
Post subject:  Re: second kinect not showing up

haricobean wrote:
the device manager also says that prime sensor has an error with one of the kinect cameras.

Are you using Psdrv3 driver for Kinect? If your OS is Windows 7 or 8, please use KinectSDK instead.

haricobean wrote:
Incidently is there a workflow to using two laptops to track same shot?

Our software does not support multiple PC recording scenarios.

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