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 Post subject: New Computer
PostPosted: Fri Feb 10, 2012 10:23 am 

Joined: Thu Apr 28, 2011 8:18 am
Posts: 2
Hey guys I have a problem here.
I got a new Computer and wanted to install iPi. But i need the license key for the activation and i don`t have it anymore. What should I do?


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 Post subject: Re: New Computer
PostPosted: Fri Feb 10, 2012 5:37 pm 

Joined: Mon Aug 03, 2009 1:34 pm
Posts: 2423
Location: Los Angeles
If you lost the original key information they sent you when you purchased iPi DMC, you need email iPi Soft directly and have them send it to you again. (Their email address is on the website.) If you cannot deactivate the copy of iPi Studio on your old computer (i.e., the computer is dead,) you'll also need to request that they deactivate the license from their server before you can activate it on your new computer.

Otherwise, you can deactivate it yourself by running the software on the old computer. If you are able to do that, you might also be able to copy the license key from the software (check this before you deactivate the software.) Sorry, I can't confirm this personally right now, but I think the software will let you see your registration data before you deactivate.

Hope this helps.

G.

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 Post subject: Re: New Computer
PostPosted: Sun Feb 12, 2012 10:11 am 
iPi Soft

Joined: Wed Apr 07, 2010 4:33 am
Posts: 468
Hello Slayback!
Please e-mail to us from e-mail which you have used during buying. We'll resend license key again.


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 Post subject: Re: New Computer
PostPosted: Sat Feb 18, 2012 10:42 am 

Joined: Thu Apr 28, 2011 8:18 am
Posts: 2
Thank you. Got the key. Awesome support!

Slay


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