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 Post subject: Re: can't launch ipi
PostPosted: Wed Jan 22, 2014 8:34 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2355
Location: Moscow, Russia
The hardware should be compatible, and the video drivers are recent.
Still, you could get the latest drivers from NVIDIA website, maybe that will change the behavior.
Does the crash dialog contain any details about the error?


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 Post subject: Re: can't launch ipi
PostPosted: Wed Jan 22, 2014 10:40 am 

Joined: Sat Jan 18, 2014 4:46 pm
Posts: 11
No details for the crash. Only program shutdown, windows search for compatibilty


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 Post subject: Re: can't launch ipi
PostPosted: Wed Jan 22, 2014 11:54 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2355
Location: Moscow, Russia
Please look for a file named "iPi Mocap Studio.log" in your temporary directory (type "%TEMP%" in the address bar of Windows Explorer to get there) right after the crash. If it exists, post it contents here.


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 Post subject: Re: can't launch ipi
PostPosted: Wed Jan 22, 2014 1:04 pm 

Joined: Sat Jan 18, 2014 4:46 pm
Posts: 11
sorry no fil iPi Mocap Studio.log in temp folder after crash
Driver Nvidia are updated
only bug message to send to microsoft bug report

6.1 7601 Service Pack 1 (0x3): Windows 7 Home Premium HomePremium 7601.18247.amd64fre.win7sp1_gdr.130828-1532 1130 Multiprocessor Free X64 1036 CLR20r3 ipimocapstudio.exe 2.5.1.159 527a798a PresentationFramework 3.0.0.0 5167b4d1 6263 e1 System.Windows.Markup.XamlParse 6.1.7601.2.1.0.768.3 3084 580C525C-27D8-41AD-BF78-5E9D68F7515C 103C_HP_53316J G D_p6532f_Y53316J G D_0U_QMXX021_EMXX019066Y DPS_4A_I2A92_SFOXCONN_V1.01_6.03_T100412_WU3-0_L40C_M3832_J1000_7AMD_8F53_93.00_#100630_N10EC8168_(WW622AA#ABC)_X_CD3_Z_2_G10029710 Hewlett-Packard p6532f 6.09

I think is not possible for me to run your soft.
Next version maybe
thank's a lot


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 Post subject: Re: can't launch ipi
PostPosted: Thu Jan 23, 2014 1:03 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2355
Location: Moscow, Russia
It seems that something insignificant (like font) is missing in your OS installation, but it's hard to say what exactly. Obviously, I won't force you to reinstall Windows :) Though launching the Repair function could help. Also, you could reinstall .NET Framework 3.5 SP1 and XNA Framework 3.0.
You've mentioned that you're waiting for a new PC. When it arrives, give another try to our software ;)


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 Post subject: Re: can't launch ipi
PostPosted: Fri Jan 24, 2014 7:05 am 

Joined: Sat Jan 18, 2014 4:46 pm
Posts: 11
Thank you
Will you make osx version in the future ?


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 Post subject: Re: can't launch ipi
PostPosted: Fri Jan 24, 2014 8:00 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2355
Location: Moscow, Russia
In the foreseeable future - no. Our software relies heavily on MS technologies like DirectX and .NET, and supporting Mac OS would require rewriting most of the things from scratch. We simply do not have resources for this.


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