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PostPosted: Sun Nov 22, 2015 10:10 pm 

Joined: Sun Nov 15, 2015 8:17 am
Posts: 6
Before anything id like to remind you the screen im stuck on is the Please connect the PS move controller through usb.

So does that mean before even pairing comes into play, this is a problem with usb cable?

We possibly may breeze right through pairing if it is after this

I say this because Im uncomfortable touching things driver related on my computer.

Greenlaw do you have private email address?


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PostPosted: Mon Nov 23, 2015 1:23 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2355
Location: Moscow, Russia
Please get a trace log from iPi Recorder after an attempt to pair PS Move. The button for getting it is at the top-right corner.


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PostPosted: Mon Nov 23, 2015 5:44 am 

Joined: Sun Nov 15, 2015 8:17 am
Posts: 6
iPi Recorder 3.1.2.36

OS: Microsoft Windows NT 6.1.7601 Service Pack 1 (64 bits)
.NET: 4.0.30319.18331
CPU count: 8
GC: workstation (Interactive)
Running in 64 bits

07:43:01.417: Information: HidDevice::FindAll skip device #10 (\\?\hid#vid_046d&pid_c52b&mi_01&col01#9&14f0801b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.417: Information: HidDevice::FindAll skip device #11 (\\?\hid#vid_046d&pid_c52b&mi_01&col01#9&4e4b123&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.430: Information: HidDevice::FindAll skip device #1 (\\?\hid#vid_045e&pid_07b2&mi_00#9&893fb8a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.430: Information: HidDevice::FindAll skip device #2 (\\?\hid#vid_045e&pid_07b2&mi_01&col01#9&2c6b394c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.430: Information: HidDevice::FindAll skip device #8 (\\?\hid#vid_046d&pid_c52b&mi_00#9&351ad48a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.430: Information: HidDevice::FindAll skip device #9 (\\?\hid#vid_046d&pid_c52b&mi_00#9&38c7bddd&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.430: Information: HidDevice::FindAll skip device #10 (\\?\hid#vid_046d&pid_c52b&mi_01&col01#9&14f0801b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.430: Information: HidDevice::FindAll skip device #11 (\\?\hid#vid_046d&pid_c52b&mi_01&col01#9&4e4b123&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.544: Information: HidDevice::FindAll skip device #1 (\\?\hid#vid_045e&pid_07b2&mi_00#9&893fb8a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.545: Information: HidDevice::FindAll skip device #2 (\\?\hid#vid_045e&pid_07b2&mi_01&col01#9&2c6b394c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.545: Information: HidDevice::FindAll skip device #8 (\\?\hid#vid_046d&pid_c52b&mi_00#9&351ad48a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.545: Information: HidDevice::FindAll skip device #9 (\\?\hid#vid_046d&pid_c52b&mi_00#9&38c7bddd&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.545: Information: HidDevice::FindAll skip device #10 (\\?\hid#vid_046d&pid_c52b&mi_01&col01#9&14f0801b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.545: Information: HidDevice::FindAll skip device #11 (\\?\hid#vid_046d&pid_c52b&mi_01&col01#9&4e4b123&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.558: Information: HidDevice::FindAll skip device #1 (\\?\hid#vid_045e&pid_07b2&mi_00#9&893fb8a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.558: Information: HidDevice::FindAll skip device #2 (\\?\hid#vid_045e&pid_07b2&mi_01&col01#9&2c6b394c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.558: Information: HidDevice::FindAll skip device #8 (\\?\hid#vid_046d&pid_c52b&mi_00#9&351ad48a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.558: Information: HidDevice::FindAll skip device #9 (\\?\hid#vid_046d&pid_c52b&mi_00#9&38c7bddd&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.558: Information: HidDevice::FindAll skip device #10 (\\?\hid#vid_046d&pid_c52b&mi_01&col01#9&14f0801b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.558: Information: HidDevice::FindAll skip device #11 (\\?\hid#vid_046d&pid_c52b&mi_01&col01#9&4e4b123&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.672: Information: HidDevice::FindAll skip device #1 (\\?\hid#vid_045e&pid_07b2&mi_00#9&893fb8a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:01.673: Information: HidDevice::FindAll skip device #2 (\\?\hid#vid_045e&pid_07b2&mi_01&col01#9&2c6b394c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
....
07:43:11.210: Information: HidDevice::FindAll skip device #11 (\\?\hid#vid_046d&pid_c52b&mi_01&col01#9&4e4b123&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) due to error #5 in CreateFile
07:43:11.210: Information: [Thread=19] iPiRecorder.WiiMotionPlus.WiiGyroSourceProvider: Enumerated
07:43:11.210: Information: [Thread=19] iPiRecorder.Microphone.SoundSourceProvider: Enumerating
07:43:11.227: Information: [Thread=19] iPiRecorder.Microphone.SoundSourceProvider: Microphone 'Microphone Array (Kinect USB Au' was added to array
07:43:11.227: Information: [Thread=19] iPiRecorder.Microphone.SoundSourceProvider: Microphone 'Microphone (USB Audio Device)' is already in array
07:43:11.227: Information: [Thread=19] iPiRecorder.Microphone.SoundSourceProvider: Enumerated
07:43:11.227: Information: [Thread=1] iPiRecorder.Recorder.ViewModel.CameraSettingsManager: Applying camera settings from registry for [Kinect for XBOX USB\VID_0409&PID_005A\6&10D4F13&0&7]
07:43:11.227: Information: [Thread=1] iPiRecorder.Recorder.ViewModel.CameraSettingsManager: Camera settings applied.
07:43:11.275: Information: [Thread=17] iPiRecorder.PsMove.PsGyroSourceProvider: Pairing failed or canceled


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PostPosted: Mon Nov 23, 2015 7:29 am 
iPi Soft

Joined: Wed Jan 11, 2012 6:12 am
Posts: 2355
Location: Moscow, Russia
I guess this is not full contents of the log? You can attach the whole file (*.txt.gz) to a post.

From the messages you've provided I cannot see that the OS identifies any PS Move device. So, may be it is a bad cable or broken device. Have you got brand new controllers or used ones? Did you test them with PS console by a chance?


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PostPosted: Mon Nov 23, 2015 8:19 am 

Joined: Thu Sep 04, 2014 9:47 am
Posts: 897
Location: Florida USA
...

Maslov just questioned what I was just typing :)

Have you tried running the Windows Hardware Troubleshooter yet? It may give an error that can be figured out also, I would think by now you have tried a different USB patch cable.

Are you sure these PS Moves are even working correctly? Do you have the ability to test them on a PS game console? IF Moves aren't working, the BT dongle will not correct this.

In the BT Dongle Settings, (the box should be ticked that says, "Allow this device to be discoverable", this may not happen automatically), or if Services aren't configured right after the dongle drivers are installed, it won't be discovered to the connected devices, (ANY), so being on the iPi Recorder window at this point to connect through USB is useless, because your Blue Tooth device is not set correctly to even be discovered by connected devices yet, nor turned on by Windows automatically, even if the BT dongle appears as a plugged in device.

Just having the BT device turned on may not, probably will not, make it discoverable.

Checking the proper Blue Tooth Services are set to Automatic and the Blue Tooth Settings are set to allow this device to be discovered MUST be set correctly FIRST, or it is useless to even be on the iPi Recorder connect through USB screen.

It is a pretty straight forward process for Win 7, so it is odd if all instructions stated are followed, (and the Moves are working correctly), that any USB connected PS Move won't connect.

It is odd the drivers wouldn't overwrite any old ones that were installed, (selecting Repair), but using the Standard Windows uninstall in Programs and Features window should work fine.

Good Luck!

...


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PostPosted: Mon Nov 23, 2015 11:35 am 

Joined: Thu Sep 04, 2014 9:47 am
Posts: 897
Location: Florida USA
...

Greenlaw, This may have always worked this way, I am not sure, I always left USB adapter plugged into the same port, but...

I was testing my Moves connections after disconnected from the initial 3.0 port the MiJ drivers were loaded on and moves paired to, and found that when I unplugged the dongle cord from that specific port and plugged it into another, (I was using 3.0 port on my front panel for this test, which are just an extension from the Same motherboard USB controller), I found that on the second 3.0 port, Windows reverted back to the Win 10 native drivers, (Qualcomm Atheros AR3011 Bluetooth 3.0), this will be shown on the Devices and Printers window, and also on the new Win 10 Device settings/connected devices window.

In the case of using a Kinect v2 camera, you will probably use a USB 2.0 always anyway, and most likely the same port each time, but I don't know if you will.

This happens even on using a USB 2.0 port and trying to switch to another 2.0, it reverts on load back to Qualcomm Atheros AR3011 Bluetooth 3.0.

For the Moves to connect and pair again in iPi Recorder, (while plugged into this second port), I had to reinstall the drivers with the DS3 Tool for that port, which removed them from the prior port used and re-pair each Move again with the USB patch cable.

If I unplugged the cord, (but NOT re-loading drivers or pairing to the different port), and switched back to original port I loaded drivers and paired the Moves, it would come back as the MiJ Device, again showing in the Devices window, I didn't have to re-load drivers/re-pair anything.

I could load drivers and pair each Move to several USB 3.0 ports and several USB 2.0, (which I only have 2), at the same time and those ports would always register as MiJ adapter, I guess because of being run by 2 different USB controllers, then if switched between driver loaded ports, everything re-paired fine in iPi Recorder and worked fine.

So in my experience it does matter to have drivers loaded on individual ports, (either USB 2.0 or 3.0), after unplugging the BT adapter and plugging it back in, or reloading drivers and re-pairing each move will be necessary in any different port the dongle is plugged into, unless the MiJ drivers are loaded for more than 1 specific port.

Can you post if you experience the same, I am pretty sure it will.

Just a heads up to know this if anyone plans on switching the original port the BT dongle was in when drivers were loaded through MiJ and Moves paired at any point in time that uses Win 10, then looses connection to their once paired Moves and USB BT dongle.

...


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PostPosted: Mon Nov 23, 2015 3:59 pm 

Joined: Mon Aug 03, 2009 1:34 pm
Posts: 2423
Location: Los Angeles
That's very interesting and it does sound consistent with what I experienced a couple of weeks ago. I'll check to confirm when I get a chance and let you know.

For the most part, I'm hoping that once I have everything sorted out, I'll leave the connections alone. It's not likely that I'll need to move the BT adapter since I'm only using it for the PS Moves on this computer. But it's good to know what to expect if I have to move it.

G.

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PostPosted: Thu Dec 17, 2015 11:43 am 

Joined: Thu Sep 04, 2014 9:47 am
Posts: 897
Location: Florida USA
...

Just wondering if this original threads user got their Move controllers working correctly?

...


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