Michael Nikonov wrote:
InfoCentral wrote:
I think it would help immensely if the videos contained an audio track as well.
We'll be working on that but it will take some time. We do not have native English speakers in our team so we will probably have to hire someone from outside to do the voice over.
Frankly, I like your tutorial the way it is, here's why:
1. The text instructions are idea for Deaf customers because if they weren't there, we'd not understand a thing about the tutorials.
2. The pacing of the mouse use and functions/selections employed is ideal Far too often I see so-called tutorials by "tutors" here in the USA that fly from selection to selection so darn fast there is no point in trying to follow what they are doing.
Despite accessibility laws in America, many businesses summarily ignore them in cases like tutorials. So it's amazing to me that do what should be done here and probably don't even know about our accessibility laws. Too many have no sense of the viewer's (especially beginners) need for time to process let alone even see the actions employed. So I consider your video tutorial very viewer friendly.
3. The beauty of your text instructions is you keep them simple as opposed to so many long winded comments on the few text instructions I do see. AND the time between your text and actions that demonstrate gives enough time to read it then look up and see you making the selection mentioned. In other words, easy to follow. Please don't lose your customer sensitivity.